The Lubricants Live Podcast is dedicated to the end-to-end supply chain community in the lubricants industry hosted by industry professionals with extensive experience in the industry.
The objective of the podcast is to engage with the lubricants community to share news, debate provide insight into the topics of the day, its designed to be interactive and enable all levels to have a voice, share opinions for the benefit of the industry.
We will bring guests from different industries with fresh perspectives and specialisms to share expertise and knowledge.
Our initial series of podcasts will cover sustainability, the opportunities and challenges that this brings in an industry where volume has been deemed a KPI for success. Does growing market share volumes really help drive sustainability in the long term? What needs to change and how can we ensure we prepare for any changes ahead?
We also intend to debate the role of customer experience in a B2B environment and the increasing importance of retaining and growing existing customers. What role will AI play in this and what is the optimum balance between, standard digital, AI and human interaction? How does a B2B business build a customer culture from top to bottom? Where are you on that journey and are you investing in your people now to drive a customer culture in your business? Our guests with specialist knowledge in the customer experience arena will share insights which we believe will be invaluable.
Our final topic for the first series of podcasts will be growth with experts invited to talk about their experiences and challenges of growing successful SME, s and the key things that really make a difference.
We will be releasing details of series two during Q2 but in the meantime we hope you will subscribe and listen in. Let’s make this community work the more listeners we have the more experts we can attract to share their knowledge with the industry.
THE LUBRICANTS LIVE STUDIO
MEDIA PARTNERS
Meet your Lubricants Live Media Partners
